We are progressively upgrading our online and mobile banking app services to enhance your digital experience with us. Over the next few months, we'll be introducing further enhancements and key upgrade to our platforms.
Online Banking
During this time, you'll experience a new look-and-feel, simpler navigation and quicker access to key features on our online banking.
However, you will also experience temporary changes to how you access some services and features. Please bear with us as some features might become unavailable for a period of time. For more information on the changes and how you can access alternative channels, please refer below.
Mobile Banking
To ensure seamless access to your mobile banking account, please download our new HSBC Malaysia app today.
If you are using our existing HSBC Mobile Banking app as shown below, please note that it will no longer be supported from 30 November 2019.
Key changes and the alternative channels
Please refer to the sections below for features that will be affected during this transition period and how you can access some of them through alternative channels: