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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)
Debit Card-i Transaction

5 Dec 2024 (12:00am - 02:00am)


8 Dec 2024 (12:00am - 06:00am)


8 Jan 2025 (12:00am - 03:00am)


16 Jan 2025 (12:00am - 03:00am)

ATM/ CRM service not available

24 Nov 2024 (12:00am - 04:00am)

JomPAY

17 Dec 2024 (02:00am - 02:15am)
Digital Account Opening Every Saturday and Sunday (12:00am - 06:00am)
DuitNow Online Banking/Wallets 15 Dec 2024 (12:00am - 06:00am)
Scheduled maintenance:
Affected Services Debit Card-i Transaction
Maintenance Date & Estimated interruption period (Malaysia local time)

5 Dec 2024 (12:00am - 02:00am)


8 Dec 2024 (12:00am - 06:00am)


8 Jan 2025 (12:00am - 03:00am)


16 Jan 2025 (12:00am - 03:00am)

Affected Services ATM/ CRM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)

24 Nov 2024 (12:00am - 04:00am)

Affected Services

JomPAY

Maintenance Date & Estimated interruption period (Malaysia local time) 17 Dec 2024 (02:00am - 02:15am)
Affected Services Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time) Every Saturday and Sunday (12:00am - 06:00am)
Affected Services DuitNow Online Banking/Wallets
Maintenance Date & Estimated interruption period (Malaysia local time) 15 Dec 2024 (12:00am - 06:00am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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