Service downtime notice
We are constantly enhancing our system in order to bring you a more pleasant banking experience.
Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.
Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.
All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.
Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.
We apologise for any inconvenience caused.
| Affected Services | Maintenance Date & Estimated interruption period (Malaysia local time) |
|---|---|
| ATM/ CRM service not available | 18 Jul 2024 (12:15am - 02:00am) |
| Debit Card-i Transaction | 16 Jul 2024 (12:00am - 04:00am) 18 Jul 2024 (12:15am - 03:00am) |
FPX |
26 Jul 2024 (04:30am - 05:00am) 16 Aug 2024 (04:00am - 04:30am) |
DuitNow Pay-to-Proxy DuitNow Pay-to-Account DuitNow QR DuitNow Online Banking/Wallet |
18 Jul 2024 (01:00am - 03:00am)
|
| JomPAY | 16 Jul 2024 (02:00am - 02:15am) 20 Aug 2024 (02:00am - 02:15am) |
Telegraphic Transfer Local and Foreign Transfer between HSBC Accounts FX Order Watch |
21 Jul 2024 (12:00am - 03:00am)
|
| Digital Account Opening | Every Sunday (08:00am - 08:00pm) |
| Affected Services | ATM/ CRM service not available |
|---|---|
| Maintenance Date & Estimated interruption period (Malaysia local time) | 18 Jul 2024 (12:15am - 02:00am) |
| Affected Services | Debit Card-i Transaction |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
16 Jul 2024 (12:00am - 04:00am) 18 Jul 2024 (12:15am - 03:00am) |
| Affected Services |
FPX |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
26 Jul 2024 (04:30am - 05:00am) 16 Aug 2024 (04:00am - 04:30am) |
| Affected Services |
DuitNow Pay-to-Proxy DuitNow Pay-to-Account DuitNow QR DuitNow Online Banking/Wallet |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
18 Jul 2024 (01:00am - 03:00am)
|
| Affected Services | JomPAY |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
16 Jul 2024 (02:00am - 02:15am) 20 Aug 2024 (02:00am - 02:15am) |
| Affected Services |
Telegraphic Transfer Local and Foreign Transfer between HSBC Accounts FX Order Watch |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
21 Jul 2024 (12:00am - 03:00am)
|
| Affected Services | Digital Account Opening |
| Maintenance Date & Estimated interruption period (Malaysia local time) | Every Sunday (08:00am - 08:00pm) |