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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)

Online Banking

Mobile Banking

26 Oct 2025 (12:15am - 05:15am)

FPX

02 Nov 2025 (12:00am - 06:00am)

Local Transfer between HSBC Accounts

16 Nov 2025 (12:00am - 03:00am)

Scheduled maintenance:
Affected Services

Online Banking

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time)

26 Oct 2025 (12:15am - 05:15am)

Affected Services FPX
Maintenance Date & Estimated interruption period (Malaysia local time)

02 Nov 2025 (12:00am - 06:00am)

Affected Services Local Transfer between HSBC Accounts
Maintenance Date & Estimated interruption period (Malaysia local time)

16 Nov 2025 (12:00am - 03:00am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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