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Service downtime notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)

Debit Card-i Transaction

17 Nov 2024 (12:00am - 03:00am)

 

20 Nov 2024 (12:00am - 03:00am)

 

24 Nov 2024 (12:15am - 06:00am)

 

29 Nov 2024 (12:00am - 03:00am)

 

Card Block/Unblock

 

Travel Plan

17 Nov 2024 (02:00am - 05:00am)

ATM/ CRM service not available

17 Nov 2024 (02:00am - 05:00am)

 

24 Nov 2024 (12:00am - 04:00am)

Online/Mobile Registration via Credit Card or Debit Card

17 Nov 2024 (02:00am - 05:00am)

 

24 Nov 2024 (12:00am - 04:00am)

JomPAY

19 Nov 2024 (02:00am - 02:15am)

FPX

19 Nov 2024 (04:00am - 04:30am)
DuitNow Online Banking/Wallet 24 Nov 2024 (12:00am - 04:00am)

Account Linking for Global View and Global Transfer

24 Nov 2024 (12:00am - 06:00am)

Online Banking

 

Mobile Banking

24 Nov 2024 (04:00am - 07:00am)
Digital Account Opening Every Sunday (08:00am - 08:00pm)
Scheduled maintenance:
Affected Services

Debit Card-i Transaction

Maintenance Date & Estimated interruption period (Malaysia local time)

17 Nov 2024 (12:00am - 03:00am)

 

20 Nov 2024 (12:00am - 03:00am)

 

24 Nov 2024 (12:15am - 06:00am)

 

29 Nov 2024 (12:00am - 03:00am)

 

Affected Services

Card Block/Unblock

 

Travel Plan

Maintenance Date & Estimated interruption period (Malaysia local time) 17 Nov 2024 (02:00am - 05:00am)
Affected Services

ATM/ CRM service not available

Maintenance Date & Estimated interruption period (Malaysia local time)

17 Nov 2024 (02:00am - 05:00am)

 

24 Nov 2024 (12:00am - 04:00am)

Affected Services

Online/Mobile Registration via Credit Card or Debit Card

Maintenance Date & Estimated interruption period (Malaysia local time)

17 Nov 2024 (02:00am - 05:00am)

 

24 Nov 2024 (12:00am - 04:00am)

Affected Services

JomPAY

Maintenance Date & Estimated interruption period (Malaysia local time) 19 Nov 2024 (02:00am - 02:15am)
Affected Services

FPX

Maintenance Date & Estimated interruption period (Malaysia local time) 19 Nov 2024 (04:00am - 04:30am)
Affected Services DuitNow Online Banking/Wallet
Maintenance Date & Estimated interruption period (Malaysia local time) 24 Nov 2024 (12:00am - 04:00am)
Affected Services

Account Linking for Global View and Global Transfer

Maintenance Date & Estimated interruption period (Malaysia local time)

24 Nov 2024 (12:00am - 06:00am)

Affected Services

Online Banking

 

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time) 24 Nov 2024 (04:00am - 07:00am)
Affected Services Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time) Every Sunday (08:00am - 08:00pm)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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